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Traceability to Mills

Traceability to Mill (TTM)

At Pacific Inter-Link (PIL), we are committed to building a transparent, responsible and sustainable palm oil supply chain. Through full Traceability to Mill (TTM), we ensure that every delivery of palm oil can be traced back to its origin in line with our No Deforestation, No Peat, No Exploitation (NDPE) commitments.

PIL does not own any upstream plantations or mills. Instead, we source from third-party supplying mills located across Malaysia and Indonesia. Our affiliates procure Crude Palm Oil (CPO) from third-party mills in both countries, while Crude Palm Kernel Oil (CPKO) is sourced exclusively from Kernel Crusher Plants (KCPs) in Indonesia. Our oleochemical and soap manufacturing facilities source refined materials directly from our refineries in Indonesia.

Our TTM programme covers both CPO and CPKO supply chains. The data, which includes parent company names, mill names, RSPO certification status, geo-coordinates and Universal Mill List (UML) IDs is updated and published biannually.

By sharing this information transparently, we aim to enhance accountability, strengthen supplier engagement and drive continuous improvements across our supply chain.

- Pacific Inter-Link Sdn Bhd

- Pacific Oils & Fats Industries Sdn Bhd

- PT. Pacific Medan Industri

- PT. Pacific Palmindo Industri

- PT. Pacific Indopalm Industries

- PT. Oleochem & Soap Industri

Traceability to Plantation (TTP)

At Pacific Inter-Link (PIL), Traceability to Plantation (TTP) refers to our ability to trace the origin of Fresh Fruit Bunches (FFB) in our supply chain back to the exact plantation where they were grown. TTP is a cornerstone of our responsible sourcing approach, as we believe transparency is essential to ensuring that palm oil is produced sustainably, ethically and free from deforestation.

As of 2024, PIL has achieved 63.32% TTP at the group level.

Download our Traceability to Plantation Data

We work closely with our direct suppliers and partners to trace the origin of FFB processed by the mills that supply Crude Palm Oil (CPO) to our refineries. The FFB entering our supply chain comes from a diverse and complex network of upstream actors, which can be broadly grouped into the following categories:

FFB Source

Note: Information marked with (*) is not mandatory for determining plantation-level traceability.

ADDRESSING THE CHALLENGES TO FULL TRACEABILITY BY 2025

Our long-term goal is to ensure that 100% of the palm oil we source is traceable, sustainable and responsibly produced. However, achieving full traceability across the entire supply chain presents structural and systemic challenges, particularly at the upstream level.

Key Challenges

    1. Complexity of Smallholder and Dealer Supply Chains

    A significant portion of FFB in our supply chain originates from independent smallholders and dealers, particularly in high-volume regions such as Indonesia. These actors often operate informally, with limited documentation, making it challenging to verify the exact plantation origins.

    2. Limited Traceability Systems Among Suppliers

    Many supplying mills, especially those sourcing from diverse origins, lack robust traceability systems or sufficient capacity to gather plantation-level data. While PIL supports these efforts through our Supplier Outreach & Engagement Programme (SOEPro), progress varies based on each supplier’s resources and priorities.

    3. Data Disclosure Limitations

    Across the industry, there remains general reluctance to share commercially sensitive information – such as volume per plantation or dealer source – which can affect the completeness of traceability data.

OUR ONGOING COMMITMENT

While achieving full traceability by 2025 may not be fully attainable – particularly given the unique challenges faced by a trading company like PIL, which relies on third-party supply – we remain steadfast in our commitment to measurable and continuous progress.

We have revised our goal to achieve complete Traceability to Plantation (TTP) by 2030 at the group level. This journey is being advanced through our Supplier Outreach & Engagement Programme (SOEPro), which focuses on:

  1. Building supplier capacity for data collection and traceability.
  2. Strengthening supplier relationships to encourage transparency.
  3. Accelerating progress toward plantation-level traceability across our upstream supply base.

Through collaboration, training, and consistent monitoring, PIL continues to close the gap toward full TTP. This commitment ensures that our palm oil supply chain remains aligned with our core sustainability values and contributes to a more transparent and responsible industry.

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PIL employees were always considered a family within a family business, however, we lacked a formal program that would act as a platform to engage, educate, and accentuate their involvement in the overall organizational improvement.

PIL has the most diverse workforce with different nationalities, language and cultural background. Through an employee engagement platform we wanted to harness this diversity in a meaningful way and also make PIL a fun work place. This was the purpose of ‘We’ initiative which was conceived, planned and executed by PIL employees to facilitate and enhance the work environment by the exchange of ideas, values, information and expressions.

WE ACTIVITIES
“Eat Right, Live Right”

PIL chose every Wednesday to be fruits day where the employees are provided with various kind of fruits

This initiative is to ensure the health and wellness of our employees as it is important

YOGA
EMPOWERED. RELAXING . POSITIVE. FOCUSED. ROOTED & CALM

We started its journey with 'yoga sessions' in the PIL sports room.DAY

The yoga sessions are held for all employees, with the maintenance of the MCO SOP regulations under a yoga instructor

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