Environmental performance

Waste management

We have implemented systems to measure and dispose of the waste we produce in a responsible manner, and in line with regulation. Our refineries generate scheduled waste and non-scheduled waste. All waste classified as scheduled may possess hazardous characteristics with potential to have adverse effects on public health and the environment. Therefore, handling of scheduled waste requires special storage, packaging, labelling and management of containers.

Waste generated and disposal methods
Types of waste Source Disposal method
Scheduled Used cotton rags, residual glycerine, lubricants, used oil, air filters and empty chemical containers All scheduled and non-scheduled waste is disposed through licensed contractors approved by respective national authorities, and verified by government bodies.
Non-scheduled Spent bleaching earth from degumming and bleaching CPO and sludge from wastewater treatment plants
Waste generated and disposal methods

Palm oil refinery effluent (PORE) is a type of wastewater produced by the refining of the crude palm oil (CPO). PORE has high contents of biochemical oxygen demand (BOD), chemical oxygen demand (COD), turbidity, total suspended solids, oil, phosphate and ammonia, which can be harmful to the environment and aquatic ecosystems if left untreated.

We ensure all PORE is treated using both biological and chemical processes to maintain levels within regulatory thresholds before being discharged to waterways. The treatment process involves aeration, coagulation, and filtration through carbon and sand before the clean water is discharged out. Palmindo, Pamin and Oleochem are situated within one industrial site, and therefore all the treated water is discharged to Kawasan Industri Medan (KIM) before being channelled to nearby waterbodies. The PORE treatment processes at our Indonesian sites are all externally verified by the relevant Indonesian body and assured by independent laboratories. PACOIL’s treatment process is verified by our annual certification audits as well as the Malaysian Ministry of Health.


PIL employees were always considered a family within a family business, however, we lacked a formal program that would act as a platform to engage, educate, and accentuate their involvement in the overall organizational improvement.

PIL has the most diverse workforce with different nationalities, language and cultural background. Through an employee engagement platform we wanted to harness this diversity in a meaningful way and also make PIL a fun work place. This was the purpose of ‘We’ initiative which was conceived, planned and executed by PIL employees to facilitate and enhance the work environment by the exchange of ideas, values, information and expressions.

“Eat Right, Live Right”

PIL chose every Wednesday to be fruits day where the employees are provided with various kind of fruits

This initiative is to ensure the health and wellness of our employees as it is important


We started its journey with 'yoga sessions' in the PIL sports room.DAY

The yoga sessions are held for all employees, with the maintenance of the MCO SOP regulations under a yoga instructor

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