Sustainability Charter

Palm Oil Sustainability Charter

PIL released its first Sustainability Charter in July 2018. As a responsible global player in the Palm Oil industry, the charter highlights our commitments and draws the roadmap of PIL’s sustainability journey. The Sustainability Charter were then revised based on inputs from our newly established Sustainability Department, Sustainability Consultant - Proforest and other stakeholders. The new revised charter strengthens the commitments made by PIL into three phases.

This Version 2 of the Sustainability Charter comes into effect from 15 December 2018.


Pacific Inter-Link (PIL) is a leading edible oil and consumer goods trader, established in Malaysia since 1988. PIL has its sourcing operations across Malaysia and Indonesia and exports its products to more than 70 countries across the world. Over the last three decade PIL has grown into a well-integrated and diversified player in its field of business and operations.

Why Sustainability for PIL

Palm oil is the world’s leading vegetable oil in terms of production as it uses the least area with the highest yield per hectare. It is also the most versatile vegetable oil found in most consumer goods manufactured products. Production of palm oil helps to eradicate poverty by providing livelihoods and job opportunities. Therefore, PIL believes that producing palm oil sustainably is of utmost importance to the world. As a responsible organization, PIL commits to play a significant role in supporting sustainable practices in the palm oil industry and integrating the highest sustainability standards in its own business operations. In this endeavour, PIL believes that its commitments will safeguard the environment, economic viability and deliver progressive social change which will secure a better future for generations to come. PIL’s immediate priorities are to:

  • Ensure all the palm oil that PIL trades are responsibly sourced.
  • Implement responsible palm oil sourcing through engagement with suppliers.
  • Develop a sustainability dashboard to ensure transparency in its supply chain.
  • Identify and appoint a Sustainability Journey Partner who will oversee further development of PIL’s goals.
Corporate Governance and Transparency

PIL commenced its sustainability journey by adopting sustainable practices in its business and operations. In September 2018, PIL established its own Sustainability Department, headed by the Sustainability Manager. The sustainability department is responsible in developing and implementing PIL’s sustainable palm oil related policies. The Sustainability Manager reports directly to the Managing Director, whom is the policy leader and final decision maker for all sustainable palm oil related policies. PIL believes in the importance of transparency and will endeavour to increase transparency of its sustainability efforts through the following actions;

  • Publish a transparent Palm Oil Sustainability Dashboard on its website
  • Develop and publish its Responsible Palm Oil Policy incorporating NDPE
  • Develop and publish its Grievances Mechanism to resolve any complaints in a transparent and timely manner
  • Engage with an independent and credible third-party partner to support PIL’s sustainability journey, monitoring implementation and verification of policies throughout its supply chain, if required
  • Share its Sustainability Implementation Plan and bi-annual Progress Reports
  • Support relevant UN Sustainable Development Goals
Implementation Phases

PIL will implement the above mentioned actions following the timeline given below, in three phases:

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Disclaimer : PIL will analyze, adjust and improve our charter and its implementation process based on stakeholder input.


PIL employees were always considered a family within a family business, however, we lacked a formal program that would act as a platform to engage, educate, and accentuate their involvement in the overall organizational improvement.

PIL has the most diverse workforce with different nationalities, language and cultural background. Through an employee engagement platform we wanted to harness this diversity in a meaningful way and also make PIL a fun work place. This was the purpose of ‘We’ initiative which was conceived, planned and executed by PIL employees to facilitate and enhance the work environment by the exchange of ideas, values, information and expressions.

“Eat Right, Live Right”

PIL chose every Wednesday to be fruits day where the employees are provided with various kind of fruits

This initiative is to ensure the health and wellness of our employees as it is important


We started its journey with 'yoga sessions' in the PIL sports room.DAY

The yoga sessions are held for all employees, with the maintenance of the MCO SOP regulations under a yoga instructor

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